If so you are encouraged to pull another desk from quantity to purchase that of course would not have that date stamp. Since you are strongly considering a purchase of the BEKANT desk please note you are welcome to visit our store and meet with one of our store coworkers and ascertain if your product has one of these date stamps prior to purchase. These date stamps can be read on the label located on the PSU itself. IKEA has identified potentially defective Power Supply Units (PSUs) for our BEKANT underframes as having the date stamps 1502, 1506 & 1507. You are correct the power supply units are primarily the cause, but not in every case. I reached out to IKEA Customer Care and got this reply: I have not purchased yet, but wanted some more insight. I would recommend a Bekant now, assuming that they’ve fixed the power supply issues. Update: Feb 11, 2021: My desk has been working fine for the past couple years. You may have some luck in contacting Rol Ergo directly for a replacement, according to this Facebook comment. I also happen to live 10 minutes from an IKEA I can’t imagine driving a couple of hours to do the exchange. It takes about an hour to do the exchange in my experience, and I’m on my 3rd power supply. I was lucky to have an employee tell me that they accept scanned copies of receipts, so mine lives in Evernote and comes out once a year when I want to try to fix my desk yet again. And your return will be much smoother if you get an employee who doesn’t demand that you disassemble your entire desk just for a detachable power supply. The good news is that the desk has a 10 year warranty – if you have your receipt. Some people report never having an issue, and maybe you will get a power supply as glorious as theirs. The real fix: Keep returning your power supply to IKEA until you get one that works.
My power supply is hanging in the netting under the desk so I just need to pop the cord into that. I’ve been doing this for the past week and have had extremely consistent success. Leave it unplugged until the moment you feel like switching between sitting and standing. The workaround: Unplug the power supply when you are not actively raising or lowering the desk. My desk got stuck in a standing position for a week, maybe the longest work week I’ve had. This is caused by the power supply not putting out enough juice, according to some reports. The symptom is that it stops after raising just a few millimeters, then later refuses to move at all. The problem: It’s well documented that the Bekant has a power supply issue. I wish I had paid more to get a better desk. At the time, IKEA had just released their Bekant Sit/Stand desk for about 2/3 the cost of the competition. The less commitment, the easier it is to stand up. The easier it is to raise and lower, the less commitment there is in standing up. When I set up my home office in 2015, I knew I wanted a motorized standing desk.
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